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EMPLOYEE PORTAL

Category: Client Relations

  • Indian Child Welfare Act

    All JHV staff shall follow all rules and laws regarding services to Native American Indians. Special Requirement Regarding Native American Indians. (1) Implementation of the licensing statute will recognize the unique tribal, cultural and religious sovereignty of Indian nations, tribes and communities. The licensing of a child care agency on sovereign Indian soil shall in…

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  • Incident Reporting

    If a serious incident takes place, which effects or may affect clients or staff safety and welfare, the supervisor is responsible to report each incident to the Executive Director. In addition, a written report of the incident shall be given to the Executive Director. A copy of this report shall be placed in the client’s…

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  • Client Confidentiality

    What are the requirements for children’s records? Any identifying and personal information about a child and the child’s family must be kept confidential as required by chapter 26.33 RCW. These records must be kept in a secure place inaccessible to clients, unauthorized staff and the public. (WAC 388-147-1525) It is the policy of Joining Hands…

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  • Special Needs of Clients

    What services must I provide for medically fragile children and children with intellectual and developmental disabilities? (1) If you care for medically fragile children and children with intellectual and developmental disabilities, you must ensure the following services are provided, if prescribed by a physician: An individualized treatment plan suited to the unique needs of each…

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  • Grievance Resolution

    It is the policy of JHV to recognize the importance and desirability of settling any grievance of a client against the agency promptly and fairly. This policy recognizes a client’s right to file or present grievance at any time a client feels his or her rights have been violated that the policies or procedures of…

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  • Client Rights

    What are the requirements about nondiscrimination? You must follow all state and federal laws regarding nondiscrimination while providing services to children in your care. You must treat foster children in your care with dignity and respect regardless of race, ethnicity, culture, sexual orientation and gender identity. (WAC 388-148-1520) To implement the client philosophy stated above…

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  • Overall Philosophy

    This agency recognizes that each person is unique in terms of their needs and outlook and it is therefore essential that each person be recognized as an individual, regardless of their heritage, race, ethnic background, status, gender, disability or special needs.

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