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Visit Report Guidelines

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Visit Reports

  • Contain confidential information.
  • Require protection under the data security requirements
  • Are a permanent part of the case record.
  • Provide information about parentโ€™s progress and safety concerns.
  • Help professionals in the case decide if the visit plan should be modified.
  • Informs the CA social worker about other services that may be needed by a family.
  • Informs decisions regarding permanency for the child.

The purpose of the visit report is to โ€œdraw an objective pictureโ€ of what happened during the visit, so that parties to the case can understand the interactions between the parents and children.

  • Who was present
  • When and where the visit occurred
  • What the family did during their time together
  • What the family said during the visit
  • If the child said or did anything while being transported that others should know about

Behaviorally Specific Language vs. Opinion

  • Only document specific observable behaviors
  • Describe the child and parent behaviors and statements
  • Use objective language
  • Describe unusual incidents, safety concerns
  • Avoid interpretations, perceptions, judgments
  • Avoid drawing conclusions and making assumptions

Choose Your Language Carefully

Opinion and Judgment:

  • Parent was rude and vulgar.
  • Parent didnโ€™t have a clue about changing the childโ€™s diaper.
  • Parentโ€™s home was nasty and unsafe.
  • Parent was filthy and drunk.

Behaviorally Specific Language:

  • The parent yelled at me and called me a โ€œstupid bitchโ€.
  • The parent put the diaper on inside out.
  • The parents home had cigarette butts all over the table, dog feces on the floor, and exposed wiring in reach of the toddler.
  • Parentโ€™s pants had food particles on them.
  • Parent had body odor, and her breath smelled of alcohol.

Report to Caregiver

  • When and what the child ate or drank
  • Time of last diaper change or toileting
  • Any nap during the visit or transport
  • Any injury to the child
  • Any conversations with or between children that may impact their safety and well being
  • If a visit ended early due to the childโ€™s behavior, briefly describe the behavior from the childโ€™s perspective.
  • If a visit ended early due to the parentโ€™s behavior, only report the visit ended early.
Children’s Administration, DCYF. “Visit Services: Pre-Service Training for Contracted Providers.” 2014. Powerpoint presentation.
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